All orders are created specifically for you at the factory once you place an order.
But please contact us if you have any problems with your order, where possible we will do anything we can to help ❤
All returns must be sent to the warehouse that shipped the order. This information is enclosed within the packaging clearly and will either be the USA or Europe warehouse, here are those addresses.
Just due the nature of these items, unless they arrive damaged or defective, unfortunately we can’t accept returns for:
Customers are responsible for the return shipping costs. If the item is not returned in its original condition, we’re afraid the customer is responsible for any loss in value. Thank you
The time we need to prepare an order for shipping varies depending on the product. Each item is created and printed especially for you ❤
We do our best to meet these shipping estimates, but can’t guarantee them. Actual delivery time will depend on the shipping method you choose, location and manufacturing process.
We accept major credit cards via PayPal. PayPal keeps your payment information secure. Art Sketches Studio shops never receive your credit card information.
Giving you, our customers the best is our number 1 goal. The best way to know how to do this is to just ask.
We know how busy you are, to make it worth it we are instantly giving you a 15% discount code for you to use at anytime.
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